Glassdoor users rated their interview experience at TP as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Digital Account Manager and rated their interviews as the hardest, whereas interviews for Digital Account Manager and roles were rated as the easiest.
The hiring process at TP takes an average of 14 days when considering 1 user submitted interviews across all job titles. Candidates applying for Digital Account Manager had the quickest hiring process (on average 14 days), whereas Digital Account Manager roles had the slowest hiring process (on average 14 days).
I applied through an employee referral. I interviewed at TP
Interview
Group interview together with other applicants, experienced call center agents. Was asked to leave room immediately, after interviewer learned that my schedule wasn't flexible for morning shifts. It helps to be already competent in the work you're applying for. In my experience, I was referred to apply by a former classmate. Was asked to undergo testing for competence in certain skills.
Interview questions [1]
Question 1
Will you be able to work morning shifts? (not verbatim)
I applied through a recruiter. I interviewed at TP
Interview
I was called by a headhunter who found my profile in a website. 1 interview from HR person, 1 interview with a Senior Manager, 1 with a Director. Last phone call was from an HR person who disclosed to compensation package to me over the phone. The whole process took about one week.
Interview questions [1]
Question 1
trivial questions about my work experience and quizzed on operational scenarios
Prepare to be there all day, 6 hours+. 1st step was computer literacy testing, about 5 sections, roughly a hour. 2nd step wait for a interviewer to come take you in the office, they talked about 30 or so minutes describing the job and asking minor questions about your experience, then send you back to the waiting area to consider, 30+ minutes . Then if they like you, the bring you onto the call floor where the pair you with an agent to observe their work. Leave you there for a hour. Then come get you and role play with a different interviewer where the observe your speech, swiftness on the keyboard, and ability to keep the customer intrigued. Takes another hour. After that they send you back to waiting area where you sit to see if they are going to offer you a position. The original interviewer comes and take you in the office and as if you would like to become a employee, describe pay, hours and guidelines. Then send yu to the clinic where they drug test you ON THE SPOT. Which takes another 2 hours.
Interview questions [1]
Question 1
If your car broke down, how would you get to work?