TP Customer Service Representative (CSR) interview questions

Very laid back. Prepare your answers for most of the frequently asked questions in an interview. Also, prepare to elaborate on your experiences based on your resume. They will most likely base the hiring decision on your ability to answer the questions efficiently. No buckles, not many filler words, and your good.

Online customer service. I answered questions online for troubleshooting. Account issues and technical issues. I walked customers step by step through resolving issues. Responsible for all customer inquiries and questions regarding their personal computer or portable device (smart cell phone, mp3 player, PDA).