TP Telephone Operator interview questions

Apply online on websites such as indeed, then receive a phone call asking if your looking for employment and if you would like to hear more about the roll you have applied for, then proceed to a telephone interview with roughly about 7 questions most are competence based and describing customer service. After this you will be told wether you have passed the telephone interview or not and then invited to a group interview at there offices

Really quick, at my time there was a huge demand for people from my country, the recruitment process took 1 week. The questions where pretty general, how would I respond to customers, how do I handle stress, how well do I work with targets etc. There was 1 initial interview upon which I was asked to to tests. After this there was a 2nd interview going more specific into the operation.