Apply online, corporate office reviews open jobs for each store and selects canidates from pool. They will called and asked 5 basic questions: ie are you available to work a flexible schedule. If successful, corporate will email applicants information to the Store manager and the ASDS(associate support department supervisior). The ASDS will contact canidates and set up interviews for the canadate with ASM(assistant store manager). ASM will ask about 10 structured interview questions. If successful then ASDS will set up interview with Store manager. Store manager can ask whatever legal questions needed to determined if candidate is the right fit for the job opening.
Interview questions [1]
Question 1
Tell me about your greatest customer service experience you have had with a customer?
I applied online. The process took 3 weeks. I interviewed at The Home Depot in Jul 2012
Interview
I submitted an online application - Within a couple of weeks, I received an automated call to answer a few basic questions, with an opportunity to say "yes, I want to go forward." Then I received a phone interview with a live person, and again, an opportunity to say "yes, I want to go forward." Later, I recieved a notification asking if I would like to schedule an interview. I checked for some sort of interviewing questions, and that is how I found Glassdoor. The interview with a manager was quite as expected. It was a very long drive to this particular store, so I did not pursue the position
Interview questions [1]
Question 1
I didn't find any of the questions difficult. How do you deal with a 'difficult' customer, when it is very busy?"
I applied online. The process took 3 weeks. I interviewed at The Home Depot (Detroit, MI) in Feb 2010
Interview
First there was a phone interview. After that I was contact by store management to set up a one on one interview. Following that interview I was scheduled for a meeting with the store manager. Following that I received an offer via phone.