I applied online. The process took 4 weeks. I interviewed at The Home Depot (Killeen, TX) in Oct 2011
Interview
I applied online for several positions. I recieved an email about a week later staing that they were interested and would call me or I could call them. I called the number and went through an automated q/a period then an actual person asked me a few questions. mostly verifying my info and a few hypotheticals but i dont remember them. I ws then called by the hiring manager for an interview. It went pretty easy. She asked me a few questions that would be normaly ask during any interview then there were about ten structered questions such as name a time when you had to deal with an angry customer etc. about a week or so later i was called to an interview with a regional operations manger and regional Asset Protection manger. regular interview and pretty easy. after a few self describing questions it was suggested that I lean more towards a supervisor position due to my past experience and my goals. They told me that they were going to call the local store manager to find out what openings were available and go from there. That was today. I am eagerly awaiting me next phone call. Update: After a total of six interviews for both asset protection and department supervisor i was finaly offered a part time job at 9.10 an hour. what an insult! i wasted a month and a half of my time and drove to three different stores to be offered a part time job that i didnt apply for. no wonder home depot is going down hill. they hire managers that are clueless. If you apply at the killeen tx store be prepared for a part time job. They look at ful time as a promotion. quickly declined the offer.
I applied online. The process took 4 weeks. I interviewed at The Home Depot (Minneapolis, MN) in Aug 2011
Interview
Applied on line, forced to wait a few weeks for any response at all. When called, was asked a few questions based on past experiences and behavioral and aptitude questions. 1:1 interview was quick to the point and relatively efficient. Competent and friendly individuals ran the interviewing process, was not uncomfortable at all. Overall not bad for any reason.
Interview questions [1]
Question 1
Describe a time when you provided excellent customer service.
I applied online. The process took 2 months. I interviewed at The Home Depot in Jul 2011
Interview
I applied online and was contacted within a week for my phone interview which was pretty quick nothing major. Then was told that I had to schedule my 1:1 interview. After I set up my interview I had a one on one with the FES who was pretty cool and asked the usual questions of "Where was your last job?", "How would you respond to an unhappy customer and/or co-worker?", "Name a time where you had to deal with an angry customer" and etc. After the interview went well I received a call about a month later saying they would like to go to the next step which is the background and drug test. And it took almost two weeks to get a callback after they came in. Even though this is the longest hiring process I've ever encountered, I don't know whether it was the same for everyone because I told a fellow co-worker about it and she was even surprised. So who knows. I am now training and I love the atmosphere so far everyone is nice and very helpful. Home Depot is serious about their customer service and making sure their employees are a great representation of their company values, which I love.
Interview questions [1]
Question 1
Unexpected Question: "How would you deal with a mean/unhappy co-worker?"