The process took 2 weeks. I interviewed at The Home Depot (Miami, FL) in Nov 2009
Interview
They called me to schedule my first interview. Interview took place the next day. They emphasized a lot on customer service and satisfaction. They asked many questions pertaining to past customer experiences and experience in the dept your applying for though you dont really need much. I did well so they called me back for a second inerview. Which basically means you got in. It was ery short. Basically covering my position and general duties. then orientation and some computer training classes and your good to go.
describe a past experiences where: you where pressured to do something quickly; dealt with an unpleasing customer; were asked to do something out of your job description
I applied through an employee referral. The process took 3 days. I interviewed at The Home Depot (Greeley, CO) in Apr 2008
Interview
There was a new store manager so the interview process was fast considering they were under staffed. I was contacted by the scheduler in the store to set up an interview time. I came in the day of the interview and had to wait about 30 mins for the manager. He was still in the previous interview. I met with the store manager and he was sick with a cold and we were in a tiny office so I tried to stay far away. He justa sked me about my previous retail experience and I was in the process of getting my masters degree and I was a graduate teaching assistant for my university so he asked me questions about if I could handle the work load etc. He also mentioned that working with customers at home depot is different than working with them at a clothing retailer because shoppers at home depot don't necessarily want to be buying the things that they are buys and he wanted to know how I would handle a difficult situation. Over all pretty pleasant experience.
Interview questions [1]
Question 1
How would you handle a difficult situation with a disgruntled customer?
I applied online. The process took 3 weeks. I interviewed at The Home Depot (Atlanta, GA) in Jun 2009
Interview
Today it is a phone interview from corperate and a face to face with district manager who goes throug 17 page list of questions. Like how would you sell this customer a weedeater, or descrbe an example of how you use attention to detail on your last job.
Interview questions [1]
Question 1
How would you sell this person this product?(tool, light , etc.)