The interview process was quick and easy. I was asked basic questions about my old job history and what does customer service mean to me. I then was hired on the spot and I started the next day.
Interview questions [1]
Question 1
What does customer service mean to you?
How to handle customers that are rude to you.
I applied online. I interviewed at The UPS Store (Los Angeles, CA) in Apr 2021
Interview
Pretty short and comfortable. The manager was really nice and it seemed like we were having more of a conversation as opposed to an interview. Even told me more what UPS store does itself and what they offer in terms of helping customers. The overall process for the first part of the interview was also software heavy in terms of Microsoft Office. Better to have some knowledge on Microsoft Word, excel, and more. I have another in person interview coming up as well!
Interview questions [1]
Question 1
Do you know adobe or photoshop? Familiar with computers
I applied in-person. I interviewed at The UPS Store
Interview
Asked some basic information like why I want to work, what is my plan for the next 2 years, if I have any previous related work experience, where do I live