I applied in-person. I interviewed at The UPS Store (Houston, TX) in Jul 2017
Interview
Very easy and to the point questions. Just need to make sure that you're sure of what you're saying, being truthful with all answers, and believe in yourself. Make sure to "customer service" up the interview some though since that's what you'll be doing for the position.
I applied online. The process took 4 days. I interviewed at The UPS Store (Tustin, CA) in Aug 2019
Interview
It was straightforward. Since the store was small, there really wasn't a back office as everything can be seen once you walk in. Manager was nice and heard back the next day.
I applied in-person. I interviewed at The UPS Store (Rockledge, FL) in Oct 2016
Interview
Informative, and detailed according to job expectations. I thought that the individual who gave the interview was considerate and clearly defined the expectations of the job duties and the overall core competencies of the company.
Interview questions [1]
Question 1
How do you perform under a busy or demanding request from a customer