I applied online. The process took 1 week. I interviewed at UPS (Phoenix, AZ) in Sep 2012
Interview
Recruiter for UPS phone interview. Consisted of questions about my background, customer service experience, sales experience, technology knowledge (Excel, Word, etc). Invited to do a sales battery assessment. Called by a local UPS HR person congratulating on passing test, invited to face to face panel. Panel interview was insane. Direct questions, with no personality, and must answer with a specific client and outcome for each question. Crazy given there was a half hour of this torture.
Interview questions [1]
Question 1
Tell us about a time a client was not happy with a product you sold them, and the conflict was not resolved.
I applied online. The process took 5 days. I interviewed at UPS (Baldwin Park, CA) in Nov 2012
Interview
Filled out online application and was asked to choose an interview date at the end. I went in with a group of about 30 people. The interviewer went over the requirements (clean cut, no jewelry/tats/piercings, hair up, able to lift 75lb, 150 w/ assistance, be on call 8-1 and available 8a-8p). The interviewer stressed that if you commit to the job it is 0-30 hours, $8.50, seasonal and you need to follow through with the position, which will last about 6 weeks.
Interview questions [2]
Question 1
If you were hired and then offered a permanent position elsewhere, would you take it?
I applied online. The process took 4 weeks. I interviewed at UPS
Interview
Panel interview with 5 people. The panel consists of Area Sales Managers, HR, and Directors.
Interview questions [1]
Question 1
Role play- You are given a packet with a sales scenario. They allow 20mins for you to step out of the room to brainstorm strategy. Once let back in you and a member of the panel act out the sales call.