The first response you will receive after completing all of the questionnaires on the ups website will be a phone call from an HR rep. You will be asked to go in for the first interview, it's not an interview, it's a information seminar where you will be explained to what you are/ will be doing. After the seminar they will speak to you interview style, but the questions are ones you have already answered on the website. When you pass, and you will, they will call you to go in for training which lasts one week. Paid training