Group interview with 3 other people, given five case studies and 10 minutes to read and make notes. Then asked to give our opinions as a group on what we should recommend. Solo interview afterwards was mostly just about availability.
Before interview you must pass an online “what would you do?” scenario based quiz, if you pass this then you are invited to interview.
In a group of about 10 altogether, there is both a group and individual interview. Group interview is another what would you do scenario, but you must discuss it as a group and write down your solution
Interview questions [1]
Question 1
What would you do if a customer was angry or upset about something?
I applied online. The process took 3 weeks. I interviewed at Waitrose (Allington, South East England, England) in Aug 2021
Interview
Asked me 3 questions relating to previous experience e.g. time you have worked as a team, time something has gone wrong etc.
Then, I was given a list of tasks, and I had to put them in the order I would do them, and present to the interviewer why that order.