Waitrose Customer Service Assistant interview questions

Online questions in application. Then had a group and individual interview. Group interview, you had to work together with the other candidates to put together an answer or how you would react to a situation. In the individual interview they ask you scenario questions about what you would do on the shopfloor etc.

there was an online assessment which i passed and i was then called for a group interview. The group interview was very relaxed, we had to do a few exercises together, selling a product asa group. i had passed that stage and was called for a one to one final interview which was pretty relaxed as the manager was actually new. the final stage was concentrated on customer service