I applied online. The process took 3 weeks. I interviewed at Waitrose (Cheltenham, England) in Jul 2019
Interview
Applied online, completed a situational judgment test and was then invited for interview/assessment aftternoon.
The assessment consisted of a group exercise based on advising a customer. As a group, we had to come up with a list of solutions to the customer's issue. We were observed on team work and ability to work well with others
Interview questions [1]
Question 1
When have you faced a set back and what did you learn from it?
Describe a time when you received excellent customer service
When have you successfully worked in a team and what did you learn from it?
Quick initial application online, followed by invitation to complete questionnaire & situational judgment task. Results received from task, measured against Partnership values, then invited to fill in full application. Once job advert closed, resourcing contacted via email to schedule face to face in store interview. A further email from resourcing gave a question to prepare for during the interview- treated more like a presentation; give detail!
Interview questions [1]
Question 1
An example of a time you’ve lead a team to be successful.
At first there was a group interview with 6 applicants that involved working together on a task. Then I had a one on one interview. All 6 of us were offered the job.