long online questionnaire followed by a two part video interview . The first part was questions and the second half I was given half an hour to analyse a situation and plan how I would handle it
Interview questions [1]
Question 1
Name a time when you have received excellent customer service
First you have a call with the manager. Then if successful you are invited for a group interview with various scenarios to partake in and complete (involving showing things such as team work and problem solving). Finally an one to one interview with the manager.
I applied online. I interviewed at Waitrose (Aylesbury, England) in Nov 2021
Interview
very easy good atmosphere everyone was friendly and felt welcomed as soon as I arrived. process was easy and had to done an action plan which I then presented to the duty manger intervewing me