I applied online. I interviewed at Waitrose (Hove, England)
Interview
It was very quick - just asked questions about my experience and if I have previous retail experience, it was via phone from the manager of the store - found out if I got the job in a week
Interview questions [1]
Question 1
What previous experinece do you have in customer service?
I applied online. The process took 4 weeks. I interviewed at Waitrose (Cannock, England) in Jan 2021
Interview
Applied online. Quite long screener questions - would reserve 20 minutes to an hour to complete correctly. Received invitation for virtual interview within 3 weeks. Really relaxed and comfortable interview 1:1 just on the phone and an overall positive experience. Awaiting feedback on the interview - should take a week.
I applied online. The process took 2 months. I interviewed at Waitrose in Nov 2020
Interview
I interviewed in November for a position due to start before Christmas. Interview was easy, just an informal chat with the manager for 10-15 minutes. I was told they would get back to within 2 weeks but that it might be more because of the Christmas backlog, which wasn’t a problem! I then had to chase towards the end of December to ask about start dates as I hadn’t heard anything. I was told at the beginning of January that my start date would be on the 6th - which was perfect. The 6th came and went with no correspondence from Waitrose, I had to chase them up a few days later to ask what was happening. I didn’t receive any replies to my email for just over a week, in which time I was told that they were still waiting back on contracts and no longer have a specific start date for me. I’d turned down other job offers in January as I had believed I was starting Waitrose on the 6th. I then received a call last week from a manager asking if I was “still interested” in the job, despite already previously been given a start date and waiting 2 months??? I’ve since found myself another job that I have started today and told them to keep the one they seemed to never be able to get sorted for me- I lost out on job roles and money because of Waitrose being so unorganised, and the communication was non existent!
Interview questions [4]
Question 1
Name a time you’ve received good customer service?