I applied online. I interviewed at Waitrose (Luton, East of England, England)
Interview
Group interview
Fictional exercise and then a 1 to 1 interview with questions concerning competencies- very basic and not difficult
Need to know the company values and always emphasise everything is about the customer
The interview process is a very long process but not difficult, there are a lot of online forms and questions to complete and then there is an in person interview with case studies and situational questions.
I applied online. The process took 2 weeks. I interviewed at Waitrose (Morningside, Scotland) in Mar 2024
Interview
Group task, presenting how you would assist different customers and their needs aswell as seeing how you interact with other potential candidates, solo interview, generic questions about customer service, asking about how you would generally deal with random situations