Easy going, asked questions about customer service and scenario questions. Interviewee was nice, made it feel relaxed. There was around 8- 10 questions, nothing difficult. More on what we can do to help customers and overcome any challenges.
The interview process was fairly easy. The people were polite and friendly, and made sure you felt comfortable. If you are successful in the interview, you get a contract and begin working quickly.
I applied online. The process took 3 days. I interviewed at Waitrose (London, England) in Feb 2020
Interview
Didn't take long, prove you can be on your feet for a prolonged period of time, and be efficient. Talks about how you are in a partnership with the brand, which makes you feel more included.