I applied online. I interviewed at Waitrose (Hersham, England) in Jul 2019
Interview
Mixture of online and assessment centre style interview. More informal 1 on 1 interview at the end of the assessment centre process. Online scenario based questions. Will be asked for prior experience in customer service, as this is a key attribute. Fairly simple process.
Interview questions [1]
Question 1
About previous experience specifically in customer service
I applied online. The process took 1 week. I interviewed at Waitrose (York, England) in Sep 2022
Interview
Quite an easy interview which took place in store. The interviewer (store manager) asked you to describe examples of times where you showed teamwork, leadership, etc... They gave me the job in the interview.
Interview questions [1]
Question 1
Please describe a situation where you displayed customer service skills.
Very tough questions at group interview station. Super friendly interviewer but intimidating group of people. Seems they favour people with higher educational backgrounds. Discontinued application at this stage in the process.