Waitrose Retail Sales Assistant interview questions

As far as i can remember there was one long multiple choice situational judgement test giving possible scenarios on the shop floor where you pick which response you would most likely give.. (might of been 5 or so answers and you rate them from best response to worst response' TIPS: - One of Waitrose's key rules is that the customer is always right.. so within reason always pick the answer that would best suit the customer. - Try not to pick any answers that involve 'throwing your colleague under the bus' i.e. reporting to the manager that a colleague has done something wrong. Waitrose likes team work and friendly work environments. However, don't pick answers that say stuff like 'i would leave my important task to go help a friend'. - Make sure you understand which scenarios prompt you to use your initiative and complete a task yourself and which prompt you to ask a manager for guidance. I next was offered an interview at the store which was quick and not too formal then they offered me the job maybe a week later.