Walgreens Customer Service Representative interview questions

Tell me about yourself. Why do you want to work as a customer service representative? What do you know about our company? What does excellent customer service mean to you? Why should we hire you for this role? How would you handle an angry or frustrated customer? Can you describe a time when you went above and beyond for a customer? What would you do if a customer had a problem you couldn’t solve? How do you handle high-pressure situations and multiple customers at once? If a customer was unhappy with a product or service, how would you assist them?