I applied through other source. The process took 1 day. I interviewed at Walgreens (Monticello, MN) in Mar 2015
Interview
It was an open hiring/interview. You filled everything out, did skills testing for the position you applied for. Then waited to be interviewed by someone. They took you on a first come/done basis and who was available to interview.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset customer and how did you handle it
I applied online. The process took 1 day. I interviewed at Walgreens (Raleigh, NC) in Mar 2015
Interview
Quick. Very professional. Really nice co workers. Great environment to work just very little pay. I would've taken the job because of the friendly environment but a mom of two can't work for 7.75 and live without struggling a lot!!!
Interview questions [1]
Question 1
Explain a time where someone had a hard time understanding you and what did you do to help the person understand
I applied online. The process took 2 weeks. I interviewed at Walgreens (Westminster, CA) in Oct 2011
Interview
The interview is behavioral based. The questions focus on past situations concerning customer service, dealing with customers where communication was an issue, teamwork etc. The interviewer wants to hear what you have done in, these types of situations. You want to describe the situation, what happened and what was the result or how did you know YOU WERE SUCCESSFUL. This portion is the most important part of your answer. The CSA (customer service associate, lowest possible store position) interview only has 6 questions and isnt too difficult. Every position you interview for will require this same type of behavioral interview. The higher the position your interviewing for the harder the questions will be and more questions you will be asked. I've interviewed 4 separate times for increasingly higher position. I just interviewed an applicant for CSA yesterday (3/17/15) and the questions are basically the same since I interviewed for that position in 2011
Interview questions [1]
Question 1
Describe a time when you provided extraordinary customer service. What was the situation? What happened? And what was the outcome?