I applied online. The process took 1 week. I interviewed at Walgreens (Charlotte, NC) in Oct 2014
Interview
I applied online for the pharmacy technician position through the Walgreen's website for two of their stores in my local area. Within 48 hours I got a phone call from one of the stores letting me know I would need to come in to take a skills test to move forward with the interview process. I arrived at the store and a shift manager took me to the back to take the test. The questions were all easy. Basic math in the form of being able to make the correct change and several questions that show you're capable of reading dosages and other information off a prescription bottle. Within 24 hours of taking the skills test I was called by the store manager wanting to set up an interview. I was called on Friday and the interview was scheduled for Tuesday morning. I was brought into the manager's office where a pleasant lady was having trouble getting the printer to print out the interview questions. She asked me to click print again while she was working on the printer. This gave me a view of all the interview questions to be asked and how she was expected to rate them. Pro advice, for each story or account you tell the manager you're basically graded on a 1-4 or 5 point system with 1 being a weak or almost irrelevant response and 5 being a "Response directly related to the question while including many specific details" So she asked all the behavioral and customer service questions and seemed to like me considering I have years of retail and sales experience. She then proceeded to tell me all the responsibilities of working at Walgreen's. Pure customer service, trying to sell the loyalty card, stocking shelves, cleaning floors, keeping a flexible schedule. It was this particular manager's policy that everyone works on holidays in order to "Keep everyone happy so there are no arguments about who gets what holiday off." Basically she schedules everyone and people work 2-3 hour shifts on Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and New Years day. Then comes the long "soooooooo," and she drops the bomb. "We don't actually have a pharmacy technician position available. I'm looking for a cashier and it pays $7.75 an hour for 10-15 hours a week." I told her that would not work for me as I wouldn't be able to keep my current part time job and this position wouldn't pay enough to give it up. She then explains that "someone" is supposed to be making a transfer and she may have full time. I told her I might be interested in full time but that would be the only way to make the position work with that level of pay. She called me back the next day leaving me a message to call the store about taking the position. I called the number she left me and got no answer and no voice mail. I looked up the store number online and called it again with no answer or voice mail. I tried this again the following day. The third day I get a message from the store manager telling me that if she doesn't hear from me by the end of the day she will assume I'm not interested in the job. I tried to call the store back for what is the fourth time, again no answer, no voice mail. In the end I couldn't even get a hold of a store manager at Walgreen's in order to turn down a position.
Interview questions [1]
Question 1
"Name a time when you had to interact with a customer that you difficulty or no way to communicate with?"
I applied online. The process took 2 months. I interviewed at Walgreens (Atlanta, GA)
Interview
I submitted an application in September and received a call for an interview in November. The interview was with the district manager and the HR manager. The interview questions were behavioral questions. The questions were quite simple.
Interview questions [1]
Question 1
Tell me about a time you had to motivate your team to do something that you did not like doing.
I applied online. The process took 2 weeks. I interviewed at Walgreens
Interview
Applied online. Afterwards, you must go to a store to complete a basic skills assessment that consisted of the least agree/most agree questions and basic consumer math. Afterwards you must wait for a call back in most cases. This is followed by a face to face interview with a hiring manager. Examples of questions are, "When was a time that you had to help someone with disabilities?" or " Think of a time you had to handle a difficult customer service situation. How did you resolve it?" If you meet their approval you are sent for a drug screening. Job offer is dependent on a negative result.
Interview questions [1]
Question 1
Explain a difficult situation where you had a conflict with management personnel at a previous employer. How did you resolve it?