Wells Fargo Account Manager interview questions

One week after I applied, I was asked contacted through email. First, I was chosen to do a phone screening. It was pretty simple. They asked common sense type questions about dealing with customers and technology. Second, I received an email informing me that they wanted to move forward in the interview process. I scheduled an in-person interview with behavioral type questions (STAR method). The in-person interview was a 2:1.

Applied internally got an interview took about 2 weeks, had a positive outlook the questions were pretty easy and directed more towards customer experience so really focusing on that aspect is a good idea. Also mentioned about frustrated customers and how i dealt with them