I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Irvine, CA) in Sep 2021
Interview
Within a week of applying I was sent an email with the interview date and time. The email included interview tips. They asked 15 questions. Wells Fargo expected us to use the STAR (Situation/Task, Action, Result) format to answer the questions. There was a panel of 3 managers and each took turns asking the questions. They were all kind and made you feel like everything you answered was correct.
The process took 2 weeks. I interviewed at Wells Fargo in Aug 2024
Interview
It was a quick and easy interview process, they did a virtual interview. They asked questions about customer service and hypothetical questions. The supervisor I interview with was really nice and easy to talk to.
Interview questions [1]
Question 1
What is your idea of customer service, what does that look like to you?
Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.