The process took 2 weeks. I interviewed at Wells Fargo in Aug 2024
Interview
It was a quick and easy interview process, they did a virtual interview. They asked questions about customer service and hypothetical questions. The supervisor I interview with was really nice and easy to talk to.
Interview questions [1]
Question 1
What is your idea of customer service, what does that look like to you?
Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.
I was surprised how comfortable I felt with the recruiter. She was welcoming, friendly and encouraging. After our conversation, she gave me a soft offer pending on the results of my background check. I've been with Wells Fargo for the past 2 years since that experience.
Interview questions [1]
Question 1
Basic customer service questions and scenarios
How do you handle conflict with co workers