I applied online. The process took 4 days. I interviewed at Wells Fargo (Austin, TX) in Oct 2012
Interview
Applied online. Had to take an online assesment BEFORE being able to schedule an interview. Once the assesment was complete it automatically schedules your interview. Interview is with a group of other candidates at teh same time. Usually with the recruiter and possibly one hiring manager. Questions are asked to the group and every individual has an opportunity to answer with a certain time period. At the end you are either asked to stay behind for additional questions or the interview is concluded after about an hour. the ones that usually are asked to stay behind are the ones that usually get the job offer.
Interview questions [1]
Question 1
Describe atime when you had to go above and beyond for a customer.
I applied through a recruiter. The process took 5 weeks. I interviewed at Wells Fargo (Tysons Corner, VA)
Interview
If you end up passing the online questionnaire then you will get a call from the recruiter to set up an appointment for a group interview... which you talk about your passed experience on your previous job... NOTE TO SELF THEY ALL WANT TO HEAR ABOUT HOW GOOD YOU ARE ABOUT CUSTOMER SERVICE AND AS WELL HOW TO SELL THATS IT!