Wells Fargo Service Manager interview questions

Quick and not too difficult. Star format is very important. Contact you to conduct a phone interview following a formal interview. Contacted quickly with offer and explanations.

Process involves the following: 1: Initial questionnaire if not already employed(other than standard questions asked by the bank). 2: Phone Interview with approx 10 questions involving types of responsibilities and expectations from working in financial industry. 3: Behavioral Panel Interview with approx 10 questions that pertain to past experiences involving things such as risk, coaching, customer experience. Interviewers want to know the Situation, Behavior involved in that situation, and the Outcome whether it be positive or negative and how it was overcome.