Xerox Customer Care Assistant interview questions

It was very detailed and thorough. Sample calls to listen. Thick papers to fill out . Lots of people there with th same interview time so don't expect to get in at the time you're given.

The interview process was more like a cattle call. I originally signed up to receive job alerts on their website. About a month later, I received an email stating that they were taking in-person interviews. After showing up and signing in, I sat in a general waiting area with between 25-30 other people until I was called back into a room and placed in front of a computer. After taking about 5 different online assessments, I was taken to another office where a gentleman reviewed my scores. After he reviewed my scores, I was scheduled to come back the following week for a face-to-face interview. The supervisor who interviewed me was very nice, answered my questions to the best of her ability, and offered me the job during the interview.