Xerox Customer Care Representative interview questions

I went during Open Enrollment, it was like 100 people in the cafe waiting a turn to do a very general interview to see if you have customer service and call center experience if you do you move on to have a real interview. If not you left.

Short Sweet and to the point. They want to hear what you have learned while you were a temp. They were very quiet and expected me to elaborate on several questions that they had.