I applied in-person. The process took 1 week. I interviewed at Xerox (Bolingbrook, IL) in Mar 2015
Interview
The interview was simple. I did have to pass the minimum typing requirement. I do wish that I could have been giving more information on who the client was but I understand that for security and client purposes why they chose not to give out that info. They gave you a good idea of what the job consisted of. They let me know within 30 minutes whether I had the job or not and gave me ample time to decide whether I wanted the job or not.
Interview questions [1]
Question 1
To be able to describe how the functions of a phone work.
I applied online. The process took 2 weeks. I interviewed at Xerox (Lewisville, TX) in Jan 2012
Interview
Short and situational questions- Ask what would you do in this situation or how would you handle this situation. How long have you been in Customer service. Who would you report issues to in the call center.How do you handle angry or upset customers. We're you always on time or absent much.
I applied online. The process took 4 days. I interviewed at Xerox (Charlotte, NC) in Nov 2015
Interview
it was so much easy not like what i thought, but it look like they made it easy because they didn't want me as employee. she asked me if i worked as Customer Care Representative before or not and what kind of work i did