- Tell me about a time when you’ve been unsatisfied with the status quo. What did you do to change it? Were you successful? - Tell me about a time you handled a difficult customer - Tell me about a time you went above and beyond - Tell me about a problem you had to solve that required in-depth thought and analysis. - What measures have you personally put in place to ensure performance improvement targets and standards are achieved? - Tell me about a time you received a feedback from a customer, was it good or bad and what did you learn from it?
