I applied online. The process took 2 days. I interviewed at adidas (Toronto, ON)
Interview
The entire interview was just to getting to know you as a person, to see if you are outgoing as well as your experience in customer service and how important it is.
I applied online. The process took 1+ week. I interviewed at adidas (Las Vegas, NV) in Feb 2013
Interview
It was a group interview and they really want to see your personality show. It's really laid back and relaxed but you do go through an individual one-on-one interview to be told if you're the right fit or not. You don't have to know much about the brand but in training camp you gotta be willing to learn.
Interview questions [1]
Question 1
How would you handle a customer who comes in the store with our product and they are highly dissatisfied?
You sit down with others and have a group interview about history of the company. Once they ask all the questions that they want, they explain how you can't wear any other brands, what the day will look like, and all the training modules that you will have to do.