My phone interview is scheduled for a few days. She did advise me to look over the job listing to prepare for the interview accordingly.
Associate Claims Representative Interview Questions
14,824 associate claims representative interview questions shared by candidates
How have you used developmental input from others in your career?
Tell us about a time when you used facts and reason to persude someone to accept your recommendation.
You are busy working on a task when a customer calls to ask a question. You notice that John, a co-worker who has much more experience than you, is not very busy. You decide to:
Tell us about your self. How much are you looking to be paid?
Why do you wish to apply for this role?
Tell me about a situation where you disagreed with management?
Previous job questions followed Star based questions. Handled difficult customer? Why progressive? Above and beyond for customer? Not able to complete a task?
it was all tell us when you "insert prev experience here"
Why do you want to work at Zurich, specifically in claims? What is something going on in the insurance industry right now? How do insurance companies make their money? What is a factor/event that can potentially impact insurance companies? What is your favorite Excel shortcut? How proficient are you in Excel? The rest of the questions were behaviorally-based, asking for real life examples in the situations of project management, leadership, and conflict.
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