Reflect back to a time where you disagreed with management or a coworker.
Associate Claims Representative Interview Questions
14,827 associate claims representative interview questions shared by candidates
"A claimant comes in and tells you they are going to commit suicide because they have been denied benefits. What do you do?"
I was asked what would I do when speaking with someone from a different culture and background who may not be as proficient in English.
How many days were you off sick last year?
when can you go to work
During my desk ride along they had me meet with a different set of men who asked me "Why is a man hole cover round" and "What kind of diversity can you bring to farmers"... when I started to answer, he interrupted me and yelled "thats what everyone says, try again!" Needless to say, I was stunned and turned bright red and flustered and didnt get the job. During the desk ride along I could see how great that job would have been and very interesting.
Why do you want to work for our company?
There was nothing difficult about the interview questions. I was expecting the behavior based questions but didn't get any.
"Provide an example and details of a specific claim where you had difficulty with a claimant, insured, etc. and how you resolved it"; "provide an example and details of how you had to alter the planned course of action on a claim and what course of action was taken";
A time when you disappointed yourself, I had to pause and think for a few seconds
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