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Associate Customer Service Representative Interview Questions

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999 associate customer service representative interview questions shared by candidates

Phone screen with recruiter: Where to do I go to see my Ip address? Technical quiz: What does this command do: Route add 10.0.... to 192.168.....? What protocol is on port 22, 23, 25, 20/21? What is being shown in this windows picture here? ( might show you the different tasks being run or the processes;) Hiring manager: Tell me about you failed and how did you move on? Why cybersecurity?
avatar

Associate Technical Account Manager

Interviewed at Tanium

4.1★
Dec 1, 2020

Phone screen with recruiter: Where to do I go to see my Ip address? Technical quiz: What does this command do: Route add 10.0.... to 192.168.....? What protocol is on port 22, 23, 25, 20/21? What is being shown in this windows picture here? ( might show you the different tasks being run or the processes;) Hiring manager: Tell me about you failed and how did you move on? Why cybersecurity?

Recruiter: -Tell me what you know about the company? -Typical behavior ?, Tell me about yourself? What motivates you? What scripting languages do you know? What is an accomplishment you had? And finally how do you troubleshoot a server? Recruiter after phone call, she foward me a link to take a 36 question quiz, where you had 30 seconds to write response. Questions ranged from networking (TCP, UDP, port #s), scripting/coding languages, Windows, Linux etc. 1st official interview: I wasn't asked any technical questions, only behavior/education background. -Tell me about the your university program? What did you like? What did you not like? -A time you faced a challenge and how you overcame it? -Tell me about a time you had a large overwhelming project? -Do you have any questions for me?
avatar

Associate Technical Account Manager

Interviewed at Tanium

4.1★
Jul 20, 2020

Recruiter: -Tell me what you know about the company? -Typical behavior ?, Tell me about yourself? What motivates you? What scripting languages do you know? What is an accomplishment you had? And finally how do you troubleshoot a server? Recruiter after phone call, she foward me a link to take a 36 question quiz, where you had 30 seconds to write response. Questions ranged from networking (TCP, UDP, port #s), scripting/coding languages, Windows, Linux etc. 1st official interview: I wasn't asked any technical questions, only behavior/education background. -Tell me about the your university program? What did you like? What did you not like? -A time you faced a challenge and how you overcame it? -Tell me about a time you had a large overwhelming project? -Do you have any questions for me?

OSI Model, Inspect Element on Chrome, port 22, port 20/21, Symetric/asymetric encryption, htop (linux command), top (linux command), tasklist, (windows command), ps (linux command), Organizational Unit(GPO policy), ipconfig (powershell command), unsuccessful ping (Linux), Roles and Features(windows server manager), Registry editor (windows server), Services (windows), ssh key file( Linux), openssl (linux command), XML connection string file (windows), /etc/ (linux filesystem), /proc (linux flesystem), http/https.
avatar

Associate Technical Account Manager

Interviewed at Tanium

4.1★
Jun 8, 2021

OSI Model, Inspect Element on Chrome, port 22, port 20/21, Symetric/asymetric encryption, htop (linux command), top (linux command), tasklist, (windows command), ps (linux command), Organizational Unit(GPO policy), ipconfig (powershell command), unsuccessful ping (Linux), Roles and Features(windows server manager), Registry editor (windows server), Services (windows), ssh key file( Linux), openssl (linux command), XML connection string file (windows), /etc/ (linux filesystem), /proc (linux flesystem), http/https.

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