How do you hadle difficult situations and gave examples of problems that you need to solve. Also, a written English test.
Cabin Crew Interview Questions
4,778 cabin crew interview questions shared by candidates
Tell me an occasion where you gave excellent customer service.
Experiencia en el manejo de idiomas más allá del nativo
Why wanna work at emirates?
There were four levels on the assessment day. The first being getting into groups and explaining the situation happening in whatever photo we were given; each depicting a different action or situation on board. There were 4 questions behind each photo; one for each member of the group. The problem with this concept was that some people got technical-looking situations and others got simple customer service situations. This meant that some were easier to answer than others. We were then asked to go up to the front as a group to introduce ourselves and explain our customer service experience, before each answering our question. As mentioned previously, only one recruiter was present for this, who was taking notes and may have missed a few of the candidates' speeches. The recruiter also had no cabin crew experience which was odd as usually in cabin crew recruitment teams there is always one or two cabin crew present who know what the lifestyle really is like.
About hobbies, activities and life style.
Tell us about one time you had a bad experience with a customer, and how did you handle it?
Preguntan por tus tatuajes, te hacen simular una situación con tus compañeros y resolverla
Why I wanna fly as crew
Tell me about a situation when you faced difficulty with a customer
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