Tell about my past work.
Call Center Customer Service Representative Interview Questions
548 call center customer service representative interview questions shared by candidates
what is quality service for you?
What is call center or bpo about
what is the reason why i apply to this job.
When a customer calls and is irate about something, what is the first thing you should do?
They repeatedly asked me to describe a difficult situation that I had worked through in the past. I answered without hesitation until the third time the almost exact same question was asked. At that point I had to begin referring them to my previous answers as I was growing tired of their generic, lazy questions.
What is your biggest weakness?
What does hospitality mean to you? Tell me when you went above and beyond to help a customer ? Why do you want to work for SWA Asked questions about my pass work history and wanted to know if I worked in a call center before. Tell me about a time when you had to deal with and irrate customer ?
What core values of the CU do you relate to the most?
Interviewer - Please tell me something about yourself not mentioned in the resume you have submitted. Applicant - Since i finished Grade 6 @ De La Salle College @ Taft Ave, Manila, and every summer vacation until 2nd year college (about 5 years) and every Saturday-Sunday within that period, i worked as an apprentice automotive mechanic in my uncle's auto repair shop in Makati City, Philippines, which enabled me to learn and earn some pocket money.
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