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Call Centre Agent Interview Questions
340 call centre agent interview questions shared by candidates
How would I deal with a angry customer
If they don't hire me what would happen?
What was my understanding about a customer service representative
They asked me to tell them more about myself and my work experience
How do assist a customer that is angry?
What do you think are important KPI for a call centre role?
are you able to commit as per contract
No interview only a computer test.
How would you handle a difficult customer?
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