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Claim Adjuster Interview Questions

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4,776 claim adjuster interview questions shared by candidates

1.what steps do you take to prioritize your workload. 2.name a time when you had to learn something new to complete the task 3.name a situation where you had to adapt to a new process or system change 4.name a time when you had a miscommunication with a customer and their expectations were not met 5.name a time you had to gather info from sources to solve a problem 6. in the last five years what position did you like the most and least 7. describe work history and why you left 8.what makes you want this role.
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Claims Adjuster Trainee

Interviewed at Progressive Insurance

3.9★
Feb 26, 2020

1.what steps do you take to prioritize your workload. 2.name a time when you had to learn something new to complete the task 3.name a situation where you had to adapt to a new process or system change 4.name a time when you had a miscommunication with a customer and their expectations were not met 5.name a time you had to gather info from sources to solve a problem 6. in the last five years what position did you like the most and least 7. describe work history and why you left 8.what makes you want this role.

Customer retention rate has decreased 10% from last quarter’s goal of 250 customers retained. We need to increase our current rate by at least 16% to meet this quarter’s goal. What is our target customer retention?
avatar

Claims Adjuster Trainee

Interviewed at Progressive Insurance

3.9★
Jan 6, 2025

Customer retention rate has decreased 10% from last quarter’s goal of 250 customers retained. We need to increase our current rate by at least 16% to meet this quarter’s goal. What is our target customer retention?

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