How would you prioritize 3 things that you knew you could not get done but your boss insisted they be done? Most were standard questions you would expect. I don't remember being asked anything weird like what animal would you want to be.
Claim Adjuster Interview Questions
4,776 claim adjuster interview questions shared by candidates
Can you handle talking to angry claimants
What is your favorite book or book you're reading currently?
Tell me a time when you had to deal with a difficult customer
If I knew anything about AAA?
Tell me about a time when you had a difficult situation?
Describe a time you dealt with an emotional or angry customer.
What is your motivation to leave your current employer.
Vague questions are the worst for me, such as, "Describe a time when you went above and beyond." Which was one question. One was a time management question. " You have 15 minutes to get to an appointment at 2, you also have to return an email by 2. In addition to this you have 3 phone calls to return by the end of the day and some emails to return by the end of the day. Which tasks do you do first?" Another question was, " You give a claimant and estimate stating that their car will take 9 hours and x amount of dollars to repair, the mechanic you are using accuses you of trying to cheat the customer, what do you do?"
Questions regarding the role and how you would handle certain situations
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