What would be the hardest part of this job?
Claim Interview Questions
14,835 claim interview questions shared by candidates
I was asked if I would prefer to work auto property damage claims rather that liability claims because it pays $45K a year rather than $41K a year.
can you read an complete policy manuel in 20 minutes and then complete 6 simulations like you had been working there for years?
Why do you think you’d be fit for this position?
1st role play scenario- customer is upset because their claim was delayed by a month. customer has been calling to check status of claim for a week. 2nd role play scenario- this was one was kind of unclear but it was something about an offer for Geico Express Services for a customer to get quotes for repairs, repairs done and a rental car in an all-in-one location, how would you communicate this offer availability to the customer?
Scenario- As a metric/goal, you've had 8 out of 10 calls error free and the goal is to have 9 out of 10 calls error free. How would react to that situation?
Why are you leaving your current position?
No questions were difficult or unexpected. The questions asked were "HR 101" junk, which shows the lack of quality people they have working for them in management and decision making positions.
How did you handle recovery of funds from a nonpaying interest?
Do you prefer to work as a team, or on your own?
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