Interview asked basic behavioral questions; there were six in total. 1. Name a situation where you needed to change your approach to provide customer service. 2. Name a situation where individuals who were upset or distressed and how did you resolve the situation or problem. 3. Name a time where you balanced multiple roles with different competing deadlines and responsibilities. 4. Name a time when you had to make a decision with limited information. 5. Name a problem that you solved and all the steps you took to resolve it. 6. Name a time when you had to decide whether a certain action was ethical.
