Customer Contact Interview Questions

2,083 customer contact interview questions shared by candidates

There wasn't one specifically difficult or unexpected question but it is important that you prepare a lot of examples of team work, dealing with difficult customers, using your initiative etc as the panel interview deals primarily with this type of question.
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Contact Centre Operator

Interviewed at Diligenta

2.2
Dec 4, 2013

There wasn't one specifically difficult or unexpected question but it is important that you prepare a lot of examples of team work, dealing with difficult customers, using your initiative etc as the panel interview deals primarily with this type of question.

Typical interview questions about sales. They claim they want A Players with a proven track record so they can penetrate the US market since none of us have ever heard of them here. It is a farce. Stay at your current company. If they cannot be honest during the interview process with people, then the big lies come after you are there not only to you, but also to your prospects!
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Account Executive - Contact Center Sales

Interviewed at Capgemini

4.2
Mar 29, 2017

Typical interview questions about sales. They claim they want A Players with a proven track record so they can penetrate the US market since none of us have ever heard of them here. It is a farce. Stay at your current company. If they cannot be honest during the interview process with people, then the big lies come after you are there not only to you, but also to your prospects!

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