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Customer Contact Interview Questions
2,083 customer contact interview questions shared by candidates
How I wanted to measure and implement my recommend CRM contact strategy in practice
Tell us about a time you had to learn something new.
They assessed selected behaviours that they outlined prior to the interview. The interview consisted of pre-recorded videos of recruiters asking questions, followed by 4 minutes to prepare and 3 minutes to answer. They started with non-scored warm-up question, which for me was "What's your comfort food?" - a bit strange, but I guess it's just to get comfortable recording. This was followed by 3 scored questions: Tell us about a time you performed to a high standard, Describe making changes to your workflow to meet a deadline, and Tell us about a time you had to deliver a negative message to someone.
Why did you apply to this role?
How do you influence change?
Who is your biggest inspiration? What can you bring to the company? How would you resolve a conflict between a colleague and yourself? Can you tell me of a time you have worked as part of a team?
What are my weeknesses?
Why do I want the role at rentokil
What makes you a good fit for this position?
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