Describe my past work experience.
Customer Contact Interview Questions
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Be prepared to go through your resume and talk about experience listed (this is important) - highlight skills learnt in each job - why BMO? - shifts end late night, IF u travel by public transport how will u manage for 2am shifts? - past experience: how you dealt with an angry customer, how you turned a negative feeling of customer to positive?
What book did you read recently?
Why do you want to work here? Tell us about your experience with high volume of phone calls?
Pick 3 traits that define you.
Questions about the CV Would you be interested in a long- or short term opportunity? What was an achieving moment in the past? An example for something you failed at and what did you learn from it. Followed by a short role play (nothing difficult)
What's your biggest personality trait and what's something bad about you?
Why Sussex Police?
How do you react to constructive criticism?
None of the questions were difficult, very basic situational questions such as tell me about a time when you had a conflict with a coworker.
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