Tell Me about your background.
Customer Retention Representative Interview Questions
1,363 customer retention representative interview questions shared by candidates
Explain the difference between feature and benefit.
Do you phone center experience?
name a time u had to meet a sales goal
What brings you to Comcast?
Typical customer service behavioral questions
The most difficult question was if you were a brand how would you brand yourself. The supervisor went through a packet of at least 30 questions. This was the least personable interview I have ever been to.
Tell me about a difficult customer you had to deal with in the past and what did you do.
Name a time where you have to work a position with little to no time to prepare.
Tell me a time where you had to sell something to a person that really wasn't interested in it?
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