A problem i had at a previous job and how i solved it
Customer Retention Representative Interview Questions
1,362 customer retention representative interview questions shared by candidates
What are my strengths/weaknesses
How much experience did I have
Describe a time when one of your ideas wasn't accepted by the team.
Competency based questions with an emphasis on examples. Ie. Prioritisation of tasks is important, tell us about a time where you have had to show this skill.
I can't remember all of the questions, one from the final stage I remember was. "There's someone on the team who I think has great ideas but doesn't always give them, how can I help them?"
Ask why would I apply for sales?
role play with inbound calls
Tell me a time when you had an angry customer, what did you do to change their perspective?
Played an audio asked how I would handle it.
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