What have you done before that makes you suited to the role?
Customer Service Assistant Interview Questions
2,789 customer service assistant interview questions shared by candidates
How did you count a cash?
What would you do if a customer had a question you couldn't answer?
How would I approach a difficult customer?
What hours can you work etc.
Why Wilko?
Group activity - split into two groups, one was asked to write down good customer service and the other bad on a flip chart and present it back to the manager and the other group.
They asked us to chat to the person next to us and find out about them.
Tell us about yourself
Tell us abit about yourself
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