Have you dealt with a hard customer and what did you do to resolve the issue
Customer Service Executive Interview Questions
1,212 customer service executive interview questions shared by candidates
Why booking.com, what was my previous experience and what were my career expectations.
Tell me about yourself
if you had to chose between protecting the client or the company, what would you choose? (without any context given)
Q: Tell me about a time when you had to deal with a difficult customer.
Self introduction then Hr asked other questions in your introduction part otherwise they will ask genral questions.
describe a conflict you've had with a coworker and how you overcame it
What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
Talk about a topic for 5 mins
Why are you passionate about customer service. Tell me something interesting about Octopus.
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