Very tough question: if you had to chose between protecting the client or the company, what would you choose? (without any context given) Tell me a situation where you had to deal with a difficult customer Tell me a time where you received a feedback and how you dealt with it ? Role play
What do you know about EcoVadis? Tell me your understanding of what EcoVadis does? Do you know about our company values? How do you approach developing new business? Describe a 30, 60 and 90 plan? What is collaboration to you? Why do you want to join EcoVadis?
Why Booking.com?
Why did you choose Booking.com?
Why did you choose Booking.com?
Describe your past experiences as a customer service executive .
They asked, what I imagine the Job is about, if I have some experience in that field. I got to do two language tests (english and my language). After I have succeeded them, I was interviewed and got to do a practical test.
Can you handle pressure?
Where do you see yourself in 2 years (in the company)
You had to solve a task together in a team. Your team work and social skills were evaluated. You had to present yourself and do a few test calls.
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